Feedback

Every piece of feedback helps us build a better smart glasses experience. Whether it's a feature suggestion, bug report, or usage insight — we listen carefully.

Feedback Email

support@moonix.cn

Please use "MOONIX Feedback" in the subject line and include the following for a faster response:

Device model (MOONIX / MOONIX Pro)
Phone model and OS version
App version (Settings → About)
Description of the issue or suggestion; attach screenshots if available

Send Email

We typically respond within 1–3 business days. For urgent issues, mark your email as "Urgent" in the subject line.